What if I told you that Zoho SalesIQ can help you have real-time interactions with your customers? Your customers can walk up to your online store while you help them make selections from your products online. All these can happen in real-time.
That means potential and returning customers can shop faster on your website. You get to reduce the time they spend trying to understand how your website works. While they get a satisfying experience which results in profits for your company. Win-win right? Yes, big win-win.
You can enjoy this and more with Zoho AI that allows you to perform real-time activities from the comfort of your PC or mobile device. This means that you no longer have to miss out on customers who need extra help to make a purchase.
Zoho SalesIQ is a real-time sales intelligence platform that provides you with features that enable you to interact with customers. You can connect with prospects and visitors to your site in real-time. You can also integrate Zoho SalesIQ with the Zoho CRM thus, increasing your chances of a higher conversion.
This enables you to categorise website visitors. You can categorise visitors to your website based on their level of interest. That is, you can scan through those who are just checking your website and those looking for deeper and more specific information.
Then you can prioritise your visitors and focus more attention on the visitors who are searching for information on your website.
You can arrange visitors in rings based on criterias like the landing page they visited, their location and the time they spend on the page etc. When integrated with Zoho CRM, website visitors can further be grouped based on contact and data in the CRM as well as leads. Zoho CRM also notifies you when a valuable prospect visits your site.
Zoho SalesIQ allows you to actively engage with website visitors. Visitors who spend 5 minutes or more on a page will likely have questions they need answers to. Zoho SalesIQ notifies you of them by showing you in real-time how a visitor is navigating through your website. This enables you to have meaningful conversation with them.
You have a high chance of getting a visitor to make a buying action when you engage with them at the decision making pages of your website.
Zoho SalesIQ fast tracks the process of connecting with high potential leads. You can select specific criterias that show the level of interest your prospects have. Then you can connect with them instantly. these people automatically. For instance, people from a particular geographical location who spend a minimum time limit on your pricing page.
You could also set triggers based on: number of visits, campaign content or data within the leads and contacts in the Zoho CRM. Zoho SalesIQ connects you with the right visitor, collects their data and links them up with the right team that will convert them to paying customers.
Zoho SalesIQ has been modified to provide more advanced features for your website. Here are a few:
Zoho SalesIQ comes with Zobot which is programmable and it has 15+ chatbot templates and multiple drag-and-drop widgets. This makes it easy for you to create your own chat bot.
Just like Zoho Cliq, Zoho SalesIQ allows you to make quick calls asides from chatting. Your visitor can even leave a message.
Now, you can easily place FAQs and help articles for visitors to easily resolve simple issues.
It integrates with Clearbit and gives you a more advanced qualification of leads via email address. This feature is available for all pricing plans.
Zoho SalesIQ mobile apps sends you a notification whenever a new or returning visitor checks out your website.
With Zoho SalesIQ, you can easily create tickets, track campaigns and create leads. You can also view who is visiting your website through email campaigns via MailChimp integrations.
You may want to get started on Zoho SalesIQ right away. While at that, we’ve written an article on how Zoho Books can help you balance your accounts better. Don’t forget to check out our other article on how Zoho Remotely can help you make the best of remote work.
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